Privacy Policy


Effective Date: 1/15/2025
 Last Updated: 1/15/2025

At Heads Up Roofing (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our roofing services in Florida and Missouri.

By using our services or visiting our site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:


A. Personal Information

Includes information that identifies you personally:

  • Full Name
  • Phone Number
  • Email Address
  • Physical Address
  • Payment Information (if applicable)
  • Property Details


B. Non-Personal Information

Includes information automatically collected from your interaction with our website:

  • Browser type and version
  • Device information
  • IP address
  • Time zone settings
  • Site usage data through cookies or similar technologies


2. How We Collect Information

We collect information in the following ways:

  • When you fill out a form on our website
  • When you call, email, or chat with our customer service team
  • When you request an estimate or consultation
  • Through cookies and other website analytics tools (e.g., Google Analytics)
  • During onsite evaluations or roofing service appointments


3. How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Schedule appointments and deliver roofing assessments
  • Process payments
  • Communicate updates and promotions
  • Customize user experience
  • Fulfill legal and contractual obligations
  • Maintain internal records


4. Sharing of Information

We do not sell your personal information.

We may share your information only in the following instances:

  • With trusted contractors, affiliates, or service providers necessary to complete your roofing service
  • With financial institutions for payment processing
  • With legal or regulatory authorities when required by law (e.g., Florida FIPA or Missouri data breach laws)
  • With marketing partners (only if you’ve opted in)


5. Data Retention and Security

We retain personal data only as long as necessary for service fulfillment, legal compliance, and business purposes.

We use reasonable administrative, physical, and technical safeguards to protect your data. These include:

  • SSL encryption
  • Secure hosting environments
  • Access controls and regular audits

While we strive to protect your personal data, no method of transmission or storage is 100% secure.


6. Your Privacy Rights (Florida and Missouri Residents)

You may have the following rights, subject to local law:

  • Right to Know: You may request information about the categories of data we collect and why.
  • Right to Access: You can request a copy of your personal data.
  • Right to Correct or Delete: You may ask us to correct or delete information, unless required by law.
  • Right to Opt-Out: You may opt out of non-essential communications (e.g., promotional emails).

To exercise any of these rights, contact us using the contact information below.


7. Use of Cookies and Tracking Tools

Our website may use:

  • Cookies
  • Web beacons
  • Analytics tools (e.g., Google Analytics)

These help us understand how users interact with our site and improve our content and services.

You can manage cookie preferences through your browser settings.


8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take appropriate steps to delete such information.


9. Third-Party Links

Our site may contain links to external sites not governed by this policy. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.


10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after such changes constitutes your acceptance of the new policy.



11. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us:

Heads Up Roofing
Email: dan@headsuproofing.com
Phone: (239) 398-2976
Website: www.headsuproofing.com